F A M I L Y

 

Well, I told her to go into my office, and supplied her with the combination. This clue is basically a coded message.

'Firsts are important'- use the first letter of each word.
'Punctuation counts'- keep all punctuation in place
'Slash the paragraphs'- Insert a 'forward slash' character each place there is a 'paragraph' mark.

if completed, one gets:

http://www.pitt.edu/~chirdon/heather.html

The following pages are what Heather found when she went to the above internet address...