Can offer a solid Business Management/Finance background, along with a strong background of Information Technology skills, and 20+ years of intricately working with Directors. Library skills include expertise with the current Library Management System, extensive knowledge of ULS and Hanley Library resources, and desire to improve and promote lifelong learning.
Master of Library and Information Science - Academic Track - April 2007
University of Pittsburgh-School of Information Sciences, Pittsburgh, PA
GPA: 3.91
Bachelor of Science in Business Management/Finance Concentration - April 2003
University of Pittsburgh, Bradford, PA
GPA: 3.56 (Dean's List)
Legal Secretarial Diploma - May 1989
Olean Business Institute, Olean, NY
GPA: 3.90 (Dean's List)
Faculty Senate Council Secretary 2008-2010
Academic Technology Committee 2008-2010
ULS Planning & Budget Committee 2008-2010
Current Member of ACRL, ALA, & PALA
Staff Association Elections Committee 2006-2007
Search Committee for Serials Position 2005
Search Committee for Acquisitions Position 2004 and 2005
Search Committee for Circulation Supervisor 2005
Staff Association Council – Treasurer 2001-2002
Staff Association Elections Committee 2002-2003
Adult Learners on Campus National Conference 2004
Institute of Management Accountants 2003-2004
Non-Traditional Student Association 1999-2004
Allegheny River Scholars 2001-2003
Special Fund Leader 1995-1996
Special Fund Treasurer 1990-1995
Bradford Hospital: Corporate Compliance 1990-1999
Bradford Hospital: Information Technology 1990-1997
Bradford Hospital: Information Management 1990-1991
Hanley Library Systems/Reference Librarian
(February 2008 – present)
- Attend to Reference Desk 3 days a week and as needed
- Answer reference questions throughout each day
- Give technical assistance as necessary to patrons and staff
- Responsible for 2 servers, 8 staff computers, 5 shared staff computers, 13 public computers, 4 testing terminals, 2 Laptops and 21 lab computers
- Orientation of new staff and faculty members
- Library Management System trainer
- Complete builds and rebuilds of library computers
- Collection Development for Natural Sciences, Engineering, and Technology areas
- Web page updates
- Liaison between Bradford and Main Campus for technology services
- Working knowledge of every position in the library
- Keep statistics on technology problems
- Teach information literacy skills as requested by faculty instructors
- Obtain and maintain all library technology including 3 copiers, 4 networked printers, 8 local printers, Television, DVD, Stereo, 4 microfilm machines, and 2 scanners
- Responsible for a $10,000 a year technology budget
Hanley Library Administrative Assistant
(September 1999 – January 2008)
- Orientation of new staff and faculty members
- Library Management System trainer
- Working knowledge and back-up of every position in the library
- Budget projection and management
- Identified and cleaned up 10 pages of outstanding purchase orders
- Covered Systems/Reference Librarian position for over 6 months
- Successful simultaneous coverage of 3 positions during staff turnover
- Completed public terminal builds
- Fruition of Archive Room, Reading Corner, and Curriculum Resource Center
- Reference Desk Coverage/Advanced database and Internet search skills
- Accounting/Auditing functions
- Software & Hardware Technical Support to staff and students
- Composition and upkeep of an internal policy and procedure manual
- Creation of Hanley Library Organizational Chart
- Statistical Reporting/Compile Annual Report
- Purchasing and Inventory Control
- Support Friends of Hanley Library Board Members
- Hosted Friends Archive Room Open House 2004
- Hosted Curriculum Resource Center Open House 2007
- Maintain Hanley Library and Friends of Hanley Library web pages
Hanley Library (80%)/Education Department Administrative Asst. (20%)
(September 1999 – June 2003)
- Supported 3 Librarians and 5 paraprofessionals in the library
- Supported 3 Education instructors and 8 adjunct instructors
- Supported 17 Friends of Hanley Library Board Members
- Conducted Accounting/Auditing functions
- Analyzed and Monitored Budgets
- Provided Administrative/Support Services
- Assisted in Grant writing
- Advised Students
- Arranged Annual Student Trips
- Supported multiple other grant programs
- Managed teacher database
- Managed Friends of Hanley Library database
- Maintained Inventory Control
- Purchased materials for departments
- Provided technical support to staff and students
- Maintenance of equipment as necessary
- Compiled Department of Education Program Review Information
Volunteer Income Tax Preparer
(VITA Program 2001 - 2003)
Team Assistant – Bradford Team 2
(July 1997 – September 1999)
- Responsible for the daily operations of a 15-person healthcare team including payroll, charge entry, paperwork collection, and patient information.
- Ordered supplies, tracked down professional staff and rearranged schedules with addition/deletion of patient visits
- Installed Lifeline Units throughout McKean County and trained patients to use units
- Covered three teams (Bradford 1, Bradford 2, and Kane - 45 employees) while two employees were off on maternity leave at the same time
- Treasurer of Special Fund
Business Coordinator (promotion)
(July 1990 – June 1997)
- Supervision of VNA Business Department
- Collected over $2 million in delinquent bills
- Negotiated insurance payments
- Developed charge and billing systems for WIC, Healthy Beginnings Plus, Smethport Family Health Care Center, and Outpatient Speech Therapy
- Evaluated & coordinated purchase of an automated Home Health system
- Conducted computer training sessions
- Served on Information Technology Committee--responsible to evaluate and prioritize all Bradford Hospital’s capital project requests
- Implemented Flu Shot clinics
- Initiated EDS billing for Medicare and Medical Assistance
- Worked with Auditors
- Created spreadsheets to automate mileage reimbursement
- Completed Medicare aggregated Cost Report for quarterly reimbursements
- Formed and managed “The Special Fund” a sunshine fund that became so large, I created elected positions and committees to delegate responsibilities
- Established a traditional all-staff one-day retreat
- Served on the Corporate Compliance Committee
- Customer Service conflict resolution
General Office Clerk
(September 1989 – June 1990)
- Manual bill creation, peg board charges, reconciliation, collation, patient calls
- Used a single donated computer, with no hard drive and two programs (Lotus and Word Processing program) to computerize VNA billing
- Developed standardized charges to use current hospital billing system
Food Service Worker
(June 1986 – September 1989)
- Food, meal, and nourishment preparation and delivery to patients
- Prepared and hosted special “Memory Meals” for maternity patients
Secretary
(January 1988 – September 1989)
- Supported Morris Fishkin - Oil Producing Business, ROTC Uniform Sales
- Supported Jack Still - Funeral Business, Management of an Art Collection
- Supported Dick Fishkin a Business Associate and Investor
- Supported Tullah Hanley a Business Associate and Investor
| Dr. Holly Spittler University of Pittsburgh Bradford, Career Services 300 Campus Drive Bradford, PA 16701 |
Email: spittler@pitt.edu 814-362-7657 |
| Ms. Trisha Morris University of Pittsburgh Bradford, Library Director 300 Campus Drive Bradford, PA 16701 |
Email: tmorris@pitt.edu 814-362-7624 |
| Mrs. Marietta Frank University of Pittsburgh Bradford, Librarian 300 Campus Drive Bradford, PA 16701 |
Email: marietta@pitt.edu 814-362-7614 |
| Ms. Betsy Matz University of Pittsburgh Bradford, Business Mgmt. Dept. Chair 300 Campus Drive Bradford, PA 16701 |
Email: matz@pitt.edu 814-362-7639 |
| Ms. Cathy Lynch University of Pittsburgh, ULS Information Systems 7500 Thomas Blvd., Room 130 Pittsburgh, PA 15260 |
Email: cal@pitt.edu 412-244-7555 |