1 Identifying problems, opportunities, and objectives: interviewing user management, estimating scope

2 Determining information requirements: sampling, interviewing, questionnaires, prototyping

3 Analyzing system needs: data flow diagrams; data dictionary; systems proposal; cost/benefit analysis; recommendations

4 Designing the recommended system: logical design of system; devise user interface; design files and databases; design controls and backup procedures

5 Developing and documenting software: programming; write documentation

6 Testing and maintaining the system: 

7 Implementing and evaluating the system: data conversion; training