The criteria to be classified as having building capacity focusing on the creation of palliative care include:

� Presence of sensitized personnel

� Expressions of interest with key organizations (e.g. APCA, HAU, IAHPC, Hospice Information)

� Links established (international) with service providers

� Conference participation

� Visits to hospice-palliative care organizations

� Education and training (visiting teams)

� External training courses undertaken

� Preparation of a strategy for service development

� Lobbying: policymakers/health ministries