Health Care Systems are very complex.

The patients, the consumers are sick, vulnerable and are not in the role of informed purchaser�.caveat emptor.

The delivery of Patient Care requires the smooth integration of many systems-hotel, catering, laboratory,clinical and administrative.

It requires the effective interaction of numerous individuals-nurse, radiologist, pathologist, anaesthetist, surgeon.

The costs of care are very high.

The consequences of poor care, may mean death.