Arian Aflaki is an Assistant Professor of Business Analytics and Operations at Katz Graduate School of Business, University of Pittsburgh. His research studies the operations of commercial and nonprofit organizations and focuses on the implications of customer behavior in operations management, revenue management and pricing, and humanitarian operations. His work has been published in academic journals such as Operations Research and Production and Operations Management. At Katz, he teaches global supply chain management. He has a PhD in Operations Management from the Fuqua School of Business at Duke University, and received an MS in Applied Mathematics and a BS in Industrial Mathematics from Sharif University of Technology.