Research

Interests

Customer behavior in operations, revenue management and pricing, nonprofit operations, social responsibility, supply chain management, and operations-marketing interface

Research Papers

Journal Publications

Allocation of Nonprofit Funds among Program, Fundraising, and Administration, with T. Kotsi, G. Aydin, A.J. Pedraza-Martinez. Manufacturing & Service Operations Management, Vol. 25, No. 5, September-October 2023
Competition and Collaboration on Fundraising for Short-Term Disaster Response: The Impact on Earmarking and Performance, with A.J. Pedraza Martinez. Manufacturing & Service Operations Management, , Vol. 25, No. 4, July-August 2023
1. Finalist, INFORMS PSOR Best Paper Award, 2022
2. Finalist, POMS HOCM Best Paper Award, 2022
Inventory Integration with Rational Consumers, with R. Swinney. Operations Research, Vol. 69, No. 4, July-August 2021
Becoming Strategic: Endogenous Consumer Time Preferences and Multiperiod Pricing, with P. Feldman and R. Swinney. Operations Research, Vol. 68, No. 4, July-August 2020
Humanitarian Funding in a Multi-Donor Market with Donation Uncertainty, with A.J. Pedraza-Martinez. Production and Operations Management, Vol. 25, No. 7, July 2016
On the Harmonious Colouring of Trees, with S. Akbari, D.S. Eskandani, M. Jamaali, and H. Ravanbod. Ars Combinatoria, Vol. 128, July 2016
On Harmonious Colouring of Trees, with S. Akbari, K.J. Edwards, D.S. Eskandani, M. Jamaali, and H. Ravanbod. The Electronic Journal of Combinatorics, 19(1), P3, Jun, 2012

Working Papers

Is Your Price Personalized? Alleviating Customer Concerns with Inventory Availability Information, with Q. Zhang (major revision at Operations Research)
Rating Systems under Customer Disconfirmation Bias: Asymptotic Behavior and Granularity, with Q. Zhang (under review)
Competing with Cause Marketing: Transactional vs. Non-Transactional Campaigns, with E. Gal-Or, M. Gordon, and J. Shang (under review)
A Proper Multi-item Demand Transference Model: Properties and Empirical Implementation, with D. Eskandani and S. Wu
Pricing the Roses in Online Matching Platforms, with M. Hamilton, K. Tari, E. Xing

Signaling Quality with Delayed Incentive, B. Kadiyala and D. Shin
Optimal Fashionability for Seasonal Products, with R. Swinney

Media Mentions

Nonprofits can become more resilient by spending more on fundraising and admin---new research, The Conversation, October 2023
Personalizing the Prices While Keeping Customers Happy, The FinReg Blog, Sponsored by the Duke Financial Economics Center, January 2023
To Buy or Not to Buy, Questrom School of Business, December 2019