Patient Rights and Responsibilities
Submitted by: Dr. Lappin, San Francisco State University,
Student Health
Services,1600
Holoway Ave. San Francisco, CA 94132 "We post the information in each
exam room, bathroom, and bulletin
boards in our Health Center."
Health care is a cooperative effort between
patient and providers.
Patient Rights
- To receive high quality, accessible, culturally sensitive medical
care.
-
To be treated with respect, consideration, privacy, and dignity.
-
To maintain confidentiality of patient disclosures and medical records.
-
To know one's provider's name, specialty, and position; to specify
preference regarding gender; and to change provider if requested,
depending on availabilty.
-
To receive complete, current information regarding diagnosis,
treatment, and prognosis in understandable terms prior to treatment.
-
To be informed of the benefits, possible risks or side effects of
treatment, alternate methods, and the medical consequences of treatment
refusal.
-
To have access to other medical opinions before making treatment
decisions.
-
To express any dissatisfaction to one's provider, to the Student Health
Service Marketing Committee, Student Health Advisory Committee, or to
the managers of the Student Health Service.
-
To be informed of personal
responsibilities involved in seeking medical treatment and maintaining
health and well being after treatment.
-
To have access to health education materials.
-
To be informed of the right to refuse to participate in any research
conducted at the Student Health Service.
Patient Responsibilities
- To provide
valid identification at each visit.
- To present details of condition in a clear direct manner.
- To respond to providers and other staff with respect and
consideration.
- To ask for clarification if information or instructions are not
understood.
- To be on time and if unable to keep an appointment, to cancel
immediately
so another patient can be scheduled at that time.
- To comply with treatment plan.
Go to next statement of Patient Rights and
Responsibilities.
Go to the menu of
selections in
the Winter 1996 issue of CQ.