Patient Rights and Responsibilities
Submitted by: Pat Anderson, San
Jose State University,
E-Mail:PATANDER@sjsuvm1.sjsu.edu
"Copies of our Patient Rights and Patient Responsibilities posters are
framed and posted in our waiting rooms. They will also be included in a
new brochure being planned for new patients. The brochure will be
completed in spring 1997."
PATIENT RIGHTS
- To be provided with courteous, considerate care, as well as being
treated with respect.
- To privacy and confidentiality with regard to treatment and medical
records.
- To review your medical records in the company of a professional
(but
they remain the property of the Health Center).
- To be informed of the effectiveness of teatment and to know of
possible risks, side effects or alternate methods of treatment.
- To know who is treating you.
- To have a choice of health professionals.
- To have access to a second medical opinion before making any
decision
and to decide not to be treated after being informed of the medical
consequences of refusal.
- To be informed of personal responsibilities involved in seeking
medical treatment and maintaining health and well-being after treatment.
- To bring any dissatisfaction to the attention of the attending
health
professional, the Student Health Advisory Council or the Health Center
Director.
PATIENT RESPONSIBILITIES
- To present accurate identifying information.
- To present details of the illness or complaint in a direct and
straightforward manner.
- To cooperate responsibly with all persons involved in the health
care
process.
- To keep appointments on time.
- To cancel appointments only when absolutely necessary, and far
enough
in advance so that other patients might utilize that time.
- To comply with the treatment plan provided by the health care
professional.
- To ask for clarification whenever information or instructions are
not
understood.
- To provide both positive and negative feedback to the health
professional responsible for care.
Go to next statement of Patient Rights and
Responsibilities.
Go to the menu of
selections in
the Winter 1996 issue of CQ.