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Projects in Progress

A number of consultants are working on research projects for conferences and/or publication. Here are brief descriptions.


Perceptions of "The Writing Center"
Janine Carlock, Beth Newborg


Writing Centers are often seen merely as "fix-it" centers. In order to define this problem in the hopes of solving it, we decided to survey faculty in various departments to elicit their perceptions of the Writing Center. We will present the results of this survey and invite discussion on how to correct misperceptions and enhance the Writing Center image in general.
Description : Every semester at staff meetings for the Writing Center, there are complaints from tutors about professors sending students to us to "fix" their papers. Of course, this assumption that we provide "quick-fixes" for any writing problem creates difficulties for most,if not all, writing centers. In administering a survey designed to elicit faculty attitudes towards the Writing Center at the University of Pittsburgh, we hope not only to generate information about faculty perceptions of the Writing Center, but to also bring the Writing Center and its true reason for existence more fully to the attention of all University departments and schools and their faculties. Our presentation will have two parts. In the first part, the Speakers will present the survey that was given to faculty members in various disciplines at the University of Pittsburgh and then we will present the results gathered from the survey. Questions such as "What do you believe is the Writing Center's role at the University?" and "How many times (if any)have you recommended students to the Writing Center?" will be included on the survey. We hope to effectively elicit attitudes of the faculty members surveyed. In the second part of the presentation, we will articulate some of our ideas for clearing up misperceptions that appear in faculty responses to the survey. Then we will ask our guests to brainstorm with us to generate methods for enhancing the Writing Center image at the University of Pittsburgh and elsewhere.


Visual Disability and ESL: Culture, Personality, and Technology
Tom Aspell

Since October 2002 I have been tutoring an older visually impaired ESL student from Liberia, who was recently accepted for graduate study in the School of Social Work at the University of Pittsburgh. This presentation will examine the dynamics between student and tutor involving the double challenge of visual disability and ESL concerns. Analyses and reflections upon cultural differences, personality/behavior, and the blessings and tribulations of technology will constitute the thesis.

I also plan to include commentary from Director Lynette Van Slyke and Technology Specialist Wilma Palombo of the Office of Disability Resources at the University of Pittsburgh, who have provided expert support and encouragement. Most of all, the story revolves around the reciprocal learning process between student and tutor, and the growing friendship we have experienced.


Listening Back: Are We Hearing Students?
Pam O'Brien, Laurie Baker, Liz Cowan

Our project will address several key questions:

1. What is actually being communicated about the Writing Process during tutoring sessions? Imbedded within this question is not only what students take away from the tutoring process with respect to the writing process, but also the role of active listening techniques that tutors might use as they peel away the various layers of student communication. For example, sometimes a student's need is merely to alleviate anxiety about the writing process; sometimes students need to vent or just cry. Sometimes a student's expressed need for a tutoring session is not consistent with the needs of a paper; how do tutors negotiate the student's expressed needs with the needs of the paper?


2. What are students hearing? Key question: are tutors in fact effectively communicating the writing process through our tutoring sessions? How might we assess the effectiveness of our communication techniques? This becomes tricky and complex. If a student has an agenda that is not met through his/her tutoring session, yet we have successfully communicated the writing process to the student, then have we effectively communicated with respect to the student's writing needs?

3. Are tutors effectively listening to students, their needs with respect to the writing process? That is, are we listening in order to assess the effectiveness of our communication with respect to student needs both at their personal and writing needs?

4. How can we improve communication techniques?

Findings will be based on data collected through surveys and observation of tutors and students.


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